Gaurav has had a rather modest and simple start, where most entrepreneurs begin: with a big idea and zero cash and an office in a walk-in closet of his condo. With voluminous experience in the consumer insights, market research and data intelligence industry for over two decades, Gaurav founded Torfac in 2014 (previously known as WiseWorks), has built a technology insights organization with team of over 150 people in 6 offices across the globe making Torfac a market influencer in the insights industry. An ardent tennis and cricket fan, fanatical reader, father of two infinitely inquisitive kids, calling Toronto home.

Puneet is an accomplished professional with robust record of delivering quantifiable success to the organizations in the overall career span. He is a Chartered Accountant with progressive international experience in audit, internal controls implementation, compliance, financial reporting and leading strategic initiatives for over 15 years. Puneet started his career in public accounting with Deloitte and have also worked with MetLife and State Street. Puneet enjoys traveling and spending time with family.

Todd Baughman began his career in 1999 and has added many feathers to his cap ever since. As SVP Global Operations and Product Strategy, Todd plays a key role in assisting with all aspects of operational synergy. Todd is involved in Panel Management & Tech/Operational Integration. With his insights and experience, he helps Torfac keep a 'sharp edge', in terms of Technical & Operational advancements and modernization to provide top notch customer experience to all our clients. Known within Torfac as 'The Swiss Knife', Todd holds immense expertise and know-how in a vast array of different areas and fields. In his free time, Todd enjoys spending time with family and friends and can also be found working in his shop on his next project car.

Justin Vortherms began his career with GMI in 2007 as part of the Client Services team. His exceptional attention detail and communication skills were rewarded when in 2011 GMI was acquired by Lightspeed Research he became the Manager for the Americas Vendor Management Team. He continued to excel in his new management position by building a strong and successful team and also participated in negotiating several rate cards and rebate programs with preferred suppliers. Justin joined Torfac in 2018 where he is currently the VP of Client Development. He’s always available to assist his clients with their project needs but even more he enjoys having real life conversations and talking about last night's game. He’s a native Minnesotan where he spends many weekends up at the cabin fishing out on the lake during the summer and on the ice during their cold winters. He’s a huge Minnesota sports fan and is looking forward to the day the Vikings end their 50+ year Super Bowl drought!

Eric Harring is a seasoned market research professional with a career spanning back to 2014. Beginning at Research Now and continuing through Dynata's evolution, Eric honed his skills in various sales roles, serving key Market Research Agencies and Consultancies. Now, as Senior Director of Client Development at Torfac, Eric's dedication to customer service and knack for problem-solving make him a trusted partner to researchers. Eric lives in Texas with his wife and two young daughters (fully embracing girl dad life!). His free time is filled with enjoying the outdoors, attempting woodworking projects, and traveling to any place that is warm and beautiful.

Arvind is our Chief Architect, holding an M.C.A., with over 20 years of experience in software development across diverse platforms and technologies. He is a strong advocate of collaboration and believes that innovative ideas can come from anyone within the organization. He has extensive expertise in DevOps and AWS services, having architected and implemented microservices-based systems using Python and cloud technologies. His work includes designing scalable RESTful APIs and seamlessly integrating them with front-end applications to enhance overall system performance. He has also successfully led the migration of legacy systems to modern cloud platforms. His broad technical skill set spans multiple programming languages and tools, including Python, PHP, Java, Node.js, React.js, and scripting for Artificial Intelligence and Machine Learning applications.

Ankit Dangwal began his career in 2015 and has built strong experience in revenue strategy and business performance. As Director – Revenue Management, he plays an important role in driving revenue growth and improving overall business results across the organization. Ankit works closely with teams and leads revenue reporting and performance analysis, providing clear and timely insights to support decision-making. He is also focused on continuously improving revenue processes. Known within Torfac for his analytical thinking and collaborative approach, Ankit brings valuable expertise in revenue management and operations alignment. Outside of work, he enjoys spending time with his family and is especially interested in working out at the gym.

Ayush Varshney began his career with WNS and Ericsson as a Network Engineer, where he built a strong operational foundation and a deep commitment to client service excellence.After completing his PGDM in IT and Marketing, he joined Torfac in 2017 as an Associate Project Manager. Over the years, he has grown into leadership roles, driving operational excellence and team performance. Today, as Service Delivery Lead and Assistant General Manager, Ayush focuses on seamless delivery, strong client partnerships, and building accountable, high-performing teams. He believes leadership is about clarity, support, and enabling people to succeed together. Outside of work, he enjoys traveling, exploring new cuisines, and spending quality time with family and friends.

Associate Finance Director at Torfac India, partnering with leadership to shape and execute financial strategy that drives sustainable growth and strong governance.Focused on building a scalable, resilient finance function that translates strategy into long-term value.

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